Signature Bath, Inc is proud to offer a minimum
5 year warranty on the majority of our products.
All warranty issues must be deemed 'defective' under
our warranty terms & conditions and must be
authorized by a Signature Bath, Inc representative.
Any parts that are proven defective by our inspection
in material or workmanship and have not been subject
to abusive treatment or faulty installation will
be replaced free of charge, but with no allowance
for labor, shipping charges, other expenses or losses.
This warranty and limit of liability are exclusive.
No other warranty expressed or implied is made of
any other responsibility, expressed or assumed.
Proof of purchase will be necessary in all cases
to obtain your warranty.
Q. What is covered under warranty?
Warranty covers any manufacturers defect(s). Defect(s)
- Peeling finish
- Leaking cartridge
- Leaking diverter
- Pinhole leak throughout the faucet body
What is NOT covered under warranty?
Warranty items that are not covered include:
- Tarnishing finish
- Peeling finish because of abuse; hard water build
up; use of abrasive cleaners.
(most faucets will show signs of peeling within
the first 60 days of purchase)
- Leaks between joints. This is common when the
faucet is missing either a washer or 'o' ring which
seals the joints from leaking. Washers and rings
need to be placed between all connections.
How do I get warranty / replacement parts for my
A. Please call / email
our company with your request. Our expert staff
will determine if the issue is warranty or not.
Should it be deemed a manufacturers warranty, we
will courier the individual part that you require.
Who pays for shipping and labor costs?
A. Signature Bath, Inc
will take no responsibility for any shipping or
labor costs for warranty product. We will cover
only the cost and replacement of the defective part.
If my faucet is leaking, will I get a completely
A. Warranty will cover
only the individual part that is defective. We offer
a 'part replacement' not 'product replacement' unless
the faucet has a pinhole leak; in this case, we
will send a completely new faucet body.
Can I still get parts after my warranty period?
A. Parts will be available
for purchase at anytime after the warranty period.
You will have to pay for the part and the shipping