TERMS:
Prices do not include provincial taxes until you checkout.
You must select the proper tax bracket or your order will not
be processed. Payments must be Mastercard or Visa . Any other
payment methods must be approved by our office.
WARRANTY:
We offer a 10 year warranty on all our products. We offer a
lifetime warranty on all our ceramic disc style faucet cartridges.
Any parts that are proven defective by our inspection in material
or workmanship and have not been subjected to abusive treatment
or faulty installation will be replaced free of charge, but
with no allowance for labour, other expenses or losses. This
warranty and limit of liability are exclusive. No other warranty
expressed or implied is made of any other responsibility, expressed
or assumed.
RETURN POLICY:
You may return an item for refund or replacement part within
30 days of the shipment date. Our clawfoot tubs are not returnable.
Items that have been installed are not returnable. If they are
defective, contact us and we will ship a replacement part or
the whole item at our approval. Please inspect all boxes, before
the driver leaves, if there is damage to the product do not
sign for it. If you have notice damages after accepting the
product please notify us in 5 working days. Shipping and handling
charges are nonrefundable. Returns are subject to a 25% restocking
charge. All returns must be sent back in original packaging
and boxes. A credit will be issued on your credit card for your
return and will appear on your billing statement. Shipping fees
for returns will be prepaid by your courier or choice. You may
want to insure your return, we cannot be responsible for lost
or misdirected items. Our office must be notified before any
item is returned.