TERMS:
Prices do not include provincial taxes until you checkout. You must
select the proper tax bracket or your order will not be processed. Payments must
be Mastercard or Visa . Any other payment methods must be approved by our office.
WARRANTY:
We offer a 10 year warranty on all our products. We
offer a lifetime warranty on all our ceramic disc style faucet cartridges. Any
parts that are proven defective by our inspection in material or workmanship and
have not been subjected to abusive treatment or faulty installation will be replaced
free of charge, but with no allowance for labour, other expenses or losses. This
warranty and limit of liability are exclusive. No other warranty expressed or
implied is made of any other responsibility, expressed or assumed.
RETURN POLICY:
You may return an item for refund or replacement part within
30 days of the shipment date. Our clawfoot tubs are not returnable. Items that
have been installed are not returnable. If they are defective, contact us and
we will ship a replacement part or the whole item at our approval. Please inspect
all boxes, before the driver leaves, if there is damage to the product do not
sign for it. If you have notice damages after accepting the product please notify
us in 5 working days. Shipping and handling charges are nonrefundable. Returns
are subject to a 25% restocking charge. All returns must be sent back in original
packaging and boxes. A credit will be issued on your credit card for your return
and will appear on your billing statement. Shipping fees for returns will be prepaid
by your courier or choice. You may want to insure your return, we cannot be responsible
for lost or misdirected items. Our office must be notified before any item is
returned.