SignatureBath.com warrants to the original purchaser that your item will be free from defect upon receiving your goods. Our shipping process includes a thorough inspection of all products before the goods leave our warehouse and include extra care in packaging to avoid any unforeseen damages. Warranty periods after receiving your goods vary from supplier to supplier, so please call our office with any questions, but generally speaking we extend a minimum 1 - 5 year warranty period against any manufacturers defects.
We will not warrant any product(s) that have been misused or mistreated, stained, faded or discolored caused by improper or poor water additives. More specifically, against the use of cleaning or disinfecting your products with abrasive materials, harmful cleaning agents or chemicals. (acetone, bleach, salts)
On any item where warranty is issued, Signature Bath will cover the shipping cost of the replacement part only for the first 6 months from the original purchase date, whereas shipping costs will be charged separately on any claims processed after 6 months. In cases where items need to be shipped back for inspection before warranty can be determined, customers will be responsible to prepay on all shipping and handling costs.